Policies

We prefer and encourage our clients to make appointments for visits. Except in rare emergency cases, on-time appointments will always receive priority. We will, however, do our best to accommodate and see “walk-in” clients. Walk-in clients may either wait for a gap in our appointment schedule, or drop-off their pet for later treatment and pickup. Unscheduled drop-off cases need to be in by 10:00 am to allow ample time for examination and treatment before closing.

Please call and confer with the receptionist for a plan that will work for both your schedule and ours. Our goal is to give every patient the time, attention, and high-quality treatment they deserve.